FAQ

What is your shipping policy?
We proudly offer fast and free shipping across Australia, ensuring that your orders are delivered promptly. Shipping details might vary based on location and order size when shipping outside of Australia. For a more information on shipping, please contact our customer care team.
What is your return policy?

Experience a hassle-free return process with our 30-day return policy. To ensure eligibility for a return, items must be in their original condition with tags attached. For any queries or assistance, please do not hesitate to contact our customer care team.

Do you offer international shipping?

Currently, we provide shipping within Australia and to select international countries. For more specific information or inquiries about international shipping destinations, please contact our customer care team.

What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, American Express, and Discover.

How do I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website.

Can I cancel my order?

If your order has not yet shipped, you can cancel it by contacting our customer service team. If your order has already shipped, you may need to return the items according to our Returns Policy.

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